What are your store hours?

  • Monday - Friday: 10:00AM - 5:00PM
  • Saturday: 11:00AM- 4:00PM
  • Sundays & Stat Holidays: Closed
  • Closed: Between Christmas and New Years Day

Please note that our hours may vary during holidays or special occasions, so it's always a good idea to check our website or give us a call for the most up-to-date information.

How can I place an order?

You can visit our store at 1114 Yonge St, Toronto and speak with our knowledgeable staff, call us at (416)-966-8669 to place an order over the phone, or conveniently order through our website. Our friendly team will be happy to assist you and guide you through the process.

Can I order flowers for same-day delivery?

Absolutely! We offer same-day flower delivery for orders placed before 10AM. Orders placed after 10AM are eligible for Next-Day Delivery. Just make sure to place your order early to ensure we have enough time to fulfill your request. Please note that during peak seasons or holidays, same-day delivery options may vary due to high demand.

For our local customers who missed the cut off time and are ordering to a delivery address within 5kms of the shop, please give us a call. Same-day delivery may be accommodated. 

Where do you deliver?

We offer delivery to many regions across Southern Ontario. Please visit our delivery page for more information.

What payment methods do you accept?

We accept several convenient payment methods, including cash, Interac and all major credit cards (Visa, Mastercard, and American Express).

Can I customize my flower arrangement?

We pride ourselves on creating personalized floral designs to suit your preferences. You can discuss your specific requirements with our talented florists who will work closely with you to create a unique arrangement tailored to your taste and occasion.

What custom services do you provide?

We are proud to cater to our customer’s individual needs by offering personal services and in-house consultations. Give us a call or visit our store to find out more about how we can help enhance your home, office, or event space with our custom arrangements. 

What happens if I'm not satisfied with my order?

Customer satisfaction is our top priority. If you're not completely satisfied with your order, please contact us within 24 hours of receiving your flowers, email us a photo of your arrangement, and we'll work to find a suitable solution.

Do you offer wedding/event floral services?

Yes, we specialize in wedding and event floral design. Our experienced team can help transform your vision into a stunning reality. Tell us a little bit about your occasion by filling out our Special Events form. We will contact you within two business days to schedule a consultation and provide you with a detailed quote.

How can I care for the flowers I purchased?

We provide care instructions with every purchase. If you have any specific questions, feel free to reach out to our team for guidance.

Can I include a message with the flowers I send as a gift?

Of course! When placing your order, you can provide a personalized message to be included with your gift. We will ensure it's attached to your arrangement. Don't forget to sign off your name at the end of your gift message. 

Need more information? 

If you have any other questions or need further assistance, please don't hesitate to reach out to us. We're here to help and provide the best floral experience for you!